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BuffBuff Help

buffbuff help page

By heliuzhi

2025-06-17

Why Choose BuffBuff?

BuffBuff is a dedicated game top-up platform and offers the best price for various game items, which helps players worldwide to have fun in the game. We strive to be the best game discount provider, and here are the top 3 reasons to choose us.

Cost-Effective Pricing

As a reliable and qualified game recharge service company, BuffBuff has deep cooperation with different formal providers. As a result, we always offer the best prices for a wide range of games such as PUBG Mobile. You can also enjoy even lower prices if you install the BuffBuff app on your phone.

Fast Delivery

When purchasing game items on BuffBuff, you need to enter your User ID and your email address. Once the purchase is complete, the item will be delivered to your ID immediately. This is quick and seamless, without unnecessary delays.

Secure Payment

All game items at BuffBuff store are legit and reliable. So, you don't need to worry whether your account will be blocked. At the same time, many payment methods are available on BuffBuff, including Credit Card/Debit Card/Prepaid Card, Google Pay, PayPal, and Alipay. No private data will be stored on our server, so you can enter your information with confidence.

What Game Do You Support?

BuffBuff supports a variety of popular games in the market, such as PUBG Mobile, Delta Force, Arena Breakout Infinite, Brawl Stars, Free Fire, Genshin Impact, Lies of P, Rain World, Party Animals, Honkai: Star Rail, Zenless Zone Zero, Soulmask, Sultan's Game, Marvel Rivals, Tarisland, RoboCop: Rogue City, Honor of Kings, Stumble Guys, etc.

Do I Need to Register an Account to Top Up?

No, you don’t have to sign in to make a purchase. Instead, you can top up as a guest. The User ID and email address are required to make sure that the item can be delivered correctly.

How Can I Check My Order Status?

In principle, game items will be delivered to your account immediately after your purchase. Therefore, you will know immediately your order status.

What If My Order Was Not Delivered on Time?

Game items are delivered instantly to the User ID you provide upon purchase. If you find the item has failed to be delivered to your account, please double-check whether you have entered the right User ID. If yes, it might be caused by a delivery problem. You can immediately notify our customer support so we can redeliver it immediately.

I Entered the Wrong User ID. Can I Get a Refund?

Unfortunately, we can’t reverse transactions made to the wrong ID. Always double-check your Player ID before confirming payment. A refund is only possible if we are unable to process the top-up to your account for our own reasons.

How to Contact BuffBuff Support?

We have 7/24h customer service. If you have any problems or advice, please contact us via email: [email protected]

How to Top Up Games on BuffBuff?

At the BuffBuff store, you can top up many games. The way to purchase game items on BuffBuff is simple and straightforward:

Step 1: Choose the game you want to top up, and then select the product.

Step 2: Select the payment method.

Step 3: Enter your User ID. This is especially needed, and please make sure that you enter it correctly. Once the item is delivered successfully, it cannot be withdrawn.

Step 4: Enter your email address. Once the purchase is complete, we will send you an email to notify.

If you purchase the item on the BuffBuff app on your mobile, the discount will be more cost-effective.

Why Did My Payment Fail?

This may be caused by many reasons, such as wrong card details, bank declines, internet disruptions, etc. You can wait for a while and try again to see whether you can purchase successfully. If not, contact the bank or our customer support.

Are There Any Extra Charges or Hidden Fees?

No, the price you see is the final price. Any additional fees would come from your bank or payment provider.

Do You Have Promotions or Discounts?

Yes! We frequently run special promotions. Follow us on Telegram or download our app on mobile phones to stay updated.

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